What is DISH Remote Access?
Watch what you want, when you want!
DISH Remote Access allows customers to manage their DISH Network DVR (please see the DISH Remote Access Compatible Receiver Models table below for compatible DVRs) from anywhere they have access to a PC, Mac or iPhone with Internet access - whether they are at home, at the office or on the road! DISH Remote Access provides customers with remote access to many of the same features of a DISH Network DVR remote control. Please keep in mind that the DISH Remote Access features that customers may access will vary depending on whether their receiver is connected to a broadband Internet connection. DISH Remote Access Compatible Receiver Models
DISH Remote Access functionality is available to customers who have one of the compatible DISH Network DVR receivers listed in the table below.
522, 625, ViP 612 DVR*, ViP 722 DVR*/ViP 722k DVR*, ViP 622 DVR*
*ViP-series DVR receiver models may be connected to a broadband Internet connection. Please note that a broadband Internet connection should allow remote access to certain DISH Remote Access features that may not be available without a broadband Internet connection.
Available DISH Remote Access Features
With DISH Remote Access and a DVR receiver (522, 625, ViP 612 DVR, ViP 622 DVR, ViP 722 DVR or ViP 722k DVR), customers should be able to perform the following tasks from virtually anywhere, so long as they have access to the Internet:
- Schedule DVR recordings;
- Browse and search the program guide; and
- View graphics and posters from television shows and movies.
- Manage DVR disk space;
- Set recording priorities;
- Manage recording conflicts (use the "Conflicts" option on the My DVR Tab to choose which recording timers to skip if there is a recording time conflict); and
- Delete previously recorded shows.
Compatible Devices
Customers may use the following devices to access their DVR receiver over the Internet using DISH Remote Access, so long as they have a compatible Internet browser (i.e., Internet Explorer (I.E.) Version 6.0, 7.0 or 8.0; Firefox Version 2.0, 3.0 or 4.0; or Safari for a computer or Safari for a mobile device): Computer
- PC or Mac
Customers using a computer to access DISH Remote Access must create a username and password for their DISH Network online customer account at www.dishnetwork.com from a PC or Mac (if they have not previously created an online customer account). Mobile Device
- iPhone
- iPod Touch
Customers using mobile devices to access DISH Remote Access must complete the following steps:
- Create a username and password for their DISH Network online customer account at www.dishnetwork.com from a PC or Mac (if they have not previously created an online customer account).
- Use Safari to access the mobile website address http://mobile.dishnetwork.com. Once at the mobile website, customers can log on to DISH Remote Access using their online customer account username and password.
In December, DISH Network plans to launch a FREE iPhone app for DISH Remote Access. The iPhone app should be available through the Apps icon on the iPhone or iPod Touch, or through the Apps store on iTunes at www.Apple.com.
The planned iPhone app will allow DISH Network customers to log on directly to DISH Remote Access without going through the mobile website address (mobile.dishnetwork.com). Before using the iPhone app customers will need to create a username and password for their DISH Network online customer account at www.dishnetwork.com.
Enhancements to DISH Remote Access Now Available!
We are pleased to announce that we have added new functionality to DISH Remote Access! As you may already know, DISH Remote Access allows DISH Network customers to control certain DISH Network DVRs virtually any time and anywhere via the Internet.
Previously, a customer could control a DISH Network ViP-series DVR receiver (ViP 612 DVR, ViP 622 DVR, ViP 722 DVR or ViP 722k DVR) that was connected to a broadband Internet connection via DISH Remote Access. Now, timer information may be sent to a model 522, 625, ViP 612 DVR, ViP 622 DVR, ViP 722 DVR or ViP 722k DVR receiver via satellite communications. This means that these DISH DVR receivers may now receive timer information even if they are not connected to a broadband Internet connection, though customers may still continue to utilize DISH Remote Access via a broadband connection to their ViP-series DVR receivers.